Privacy Policy

EMILY TAYLOR AESTHETICS NURSE LTD — Privacy Notice

This Privacy Policy outlines how EMILY TAYLOR AESTHETICS NURSE LTD ("we", "our", "us") collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR). Our business address is 3 Cheadle Avenue, Wallsend, United Kingdom, NE28 9QP.

1. Information We Collect

We may collect and process the following types of personal information from our clients and website visitors:

  • Full name, address, email address, and phone number
  • Health-related information relevant to aesthetic treatments
  • Payment information (processed securely through third-party services)
  • Appointment history and consultation notes
  • Photographs for before-and-after comparisons (with consent)
  • IP address, browser type, and device identifiers (for website analytics)

2. Purpose of Processing

We process your personal data for the following purposes:

  • To provide safe and effective aesthetic treatments
  • To maintain accurate medical records
  • To schedule and manage appointments
  • To respond to inquiries and customer service requests
  • To process payments and issue invoices
  • To comply with our legal and regulatory obligations
  • For marketing purposes, with your consent

3. Lawful Basis for Processing

We process your data based on the following legal grounds under the UK GDPR:

  • Consent — where required, especially for marketing communications and photographs
  • Contract — to provide agreed services
  • Legal obligation — to maintain medical and financial records
  • Vital interests — where necessary for client health or safety

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Medical professionals and consultants (with your consent)
  • Payment processors
  • Our IT support and website hosting providers
  • Regulatory authorities if legally required

5. Data Storage and Retention

All data is stored securely in accordance with data protection laws. Medical records are retained for a minimum of 8 years. Personal information not related to treatment may be deleted sooner upon request and where legally permissible.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccuracies
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent at any time (where processing is based on consent)
  • Object to processing in certain circumstances
  • Complain to the Information Commissioner's Office (ICO)

7. Cookies and Website Analytics

Our website may use cookies and tracking technologies to improve user experience. You can disable cookies in your browser settings. We use anonymous analytics to understand how users interact with our site, but we do not collect personally identifiable information for this purpose.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be posted on our website, and where appropriate, notified directly to you.

9. Contact Us

If you have any questions or requests related to this Privacy Policy or how we handle your personal data, please contact us:

EMILY TAYLOR AESTHETICS NURSE LTD
3 Cheadle Avenue, Wallsend, United Kingdom, NE28 9QP